Shipping policy

Shipping Policy

Shelterbay Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Processing may take longer during holidays or high-volume periods.

Shipping Time

Delivery times vary by destination, carrier, and local conditions.
Estimated delivery dates are for reference — not guaranteed.
Delays caused by carriers, customs, or weather are outside our control.

Tracking

Tracking information will be sent once your order ships.
Your Responsibility
Please ensure your shipping address is accurate at checkout.
Shelterbay is not responsible for failed deliveries due to incorrect information.

Questions

Contact us at